Yakima Valley Tourism Accessibility Statement
Date of Last Revision: 11/21/2025
Yakima Valley Tourism is committed to ensuring that our website, VisitYakima.com, is accessible to all visitors, including individuals with disabilities. We strive to provide a digital experience that is inclusive, user-friendly, and in substantial conformance with WCAG 2.1 Level AA, the most widely accepted accessibility standards used by governments, agencies and organizations worldwide.
Our Commitment
We believe everyone should have equal access to the information and services we offer, regardless of ability or technology. To support this commitment, we:- Perform periodic accessibility audits using automated tools and manual testing.
- Work to identify and fix accessibility issues as they arise.
- Update content to improve readability, navigation and compatibility with assistive technologies.
- Train staff and contributors on accessibility best practices.
- Aim for ongoing compliance with applicable accessibility laws and regulations, including the Americans with Disabilities Act (ADA) and Section 508 (where applicable).
Accessibility Features on VisitYakima.com
To enhance usability for all visitors, our website includes or is working toward:- Keyboard-navigable menus and interactive elements
- Text alternatives for meaningful images
- Sufficient text-to-background color contrast
- Semantic HTML structure to improve screen-reader compatibility
- Captions and/or transcripts for video content where applicable
- Logical heading structure and improved form labeling
- Responsive design that adapts to different devices and screen sizes
Ongoing Improvements
Digital accessibility is an ongoing process. As our website evolves, we will continue to audit, test and enhance our content to support an inclusive experience for all users. If you encounter any accessibility barriers, please let us know. Your feedback helps us prioritize fixes and continue making improvements.
Feedback & Assistance
If you experience difficulty accessing any part of our website or if you need information in an alternative format, we're here to help.
Please contact us:- Website Form: Feedback Form
- Phone: (800) 221-0751
- Address: 10 North 8th Street - Yakima, WA 98901
- The specific page or content you were trying to access
- The issue you encountered
- Your preferred method for us to reach you
We strive to respond to all accessibility-related requests within 7-10 business days.
Third-Party Content
While we work to ensure accessibility throughout VisitYakima.com, we may include or link to content provided by third-party vendors or partners. We cannot control the accessibility features of these external sites, but we encourage partners to maintain accessible digital content and services.
Accessibility Is Our Ongoing Mission
Yakima Valley Tourism values all users and is committed to providing an accessible online experience. We will continue working to improve accessibility and welcome your suggestions and feedback.